Looking for a new challenge in IT? Look no further, we have just the job for you.
DKV Belgium, a loyal partner in insurance, but there’s more that meets the eye —we’re a dynamic team of around 500 engaged colleagues driving digital transformation. As part of the international Munich Re Group, we proudly lead private health insurance in Belgium, supporting our clients during good and difficult times. You will arrive in an environment where everybody is able to be who they are, where you can get the most of yourself day in day out, with the support of your colleagues.
Together, we put our values success, diversity, collegiality, and development into practice every day to strengthen the trust of our two million clients.
Sounds like a plan? Continue reading!
What the key tasks will look like
As a System Engineer, you are the backbone of IT operations. You’ll ensure seamless service delivery, provide expert support to users, and proactively maintain high system availability. Your role spans managing and optimizing infrastructure, leading technical projects, safeguarding system security, and ensuring business continuity. You’ll also oversee production releases, maintain clear documentation, and administer databases—all while being a trusted escalation point and a key player in daily operational readiness
You guarantee the availability of the systems and networks, and the continuity of the associated IT equipment so the end users can always do their work professionally. More concretely, your tasks will be the following:
Service Delivery & User Support
You are the first line of defense when network or system issues arise. Your responsibility will be to:
- Provide expert support to users, analyze their questions, and recommend effective solutions.
- Guide and inform users to ensure smooth and confident system usage.
- Proactively identify and resolve issues to maintain optimal system availability.
- Act as the escalation point for the service desk, ensuring swift and effective resolution of complex problems.
Infrastructure Management & Optimization
You will take charge of the network and system infrastructure, ensuring it runs smoothly and evolves with the organization’s needs. In this role, you will:
- Manage daily operations, maintenance, and monitoring of infrastructure.
- Evaluate, adapt, and document systems to support continuous improvement.
- Implement updates, patches, and enhancements provided by vendors.
- Analyze usage and requests to ensure the infrastructure is properly sized and scalable.
Projects, Security & Continuity
Your role will be pivotal in driving infrastructure projects and maintaining business resilience. You will:
- Collaborate on and implement new infrastructure and services.
- Lead initiatives to introduce and evaluate new systems and networks.
- Ensure robust security across systems and networks, including firewalls and OS-level protections.
- Plan and execute the Disaster Recovery Plan (DRP) to guarantee business continuity.
- Participate in on-call and shift rotations to ensure coverage and readiness, including daily "Start Of Day" checks.
Production, Documentation & Database Administration
You will ensure that systems are well-documented, releases are smooth, and databases are well-managed. Your responsibilities include:
- Executing production releases in strict alignment with organizational processes and approvals.
- Maintaining clear, up-to-date documentation of infrastructure configurations in collaboration with the system architect.
- Administering databases across production, testing, and development environments.
Required skills and competencies
Technical skills
- Bachelor or Master degree in Computer Science or equivalent by experience.
- Some years of experience as System Engineer are recommended.
- Technical knowledge:
- strong focus on MS Azure with experience of Terraform
- VMware vSpere
- Active Directory
- Windows Server from 2016 up to 2025
- Firewall (Palo Alto - Fortigate)
- Symantec Enterprise Vault and Endpoint Protection
- Windows defender
- VoIP Mitel products, softphone, xPhone Fax
- Load Balancing (F5)
- Sharepoint online
- Knowledge of Linux (Red Hat or other distribution)
- Knowledge of AS400, SQL, Dell ECS is an asset.
- Affinity with containers, Kubernetes, networking, security.
- Fluent in Dutch or French.
- Good working knowledge of English.
Behavioral skills
- You’re a quick and eager learner, ready to dive into new challenges and technologies.
- You communicate with confidence and clarity, especially in spoken interactions.
- You know how to ask the right questions to get to the heart of any issue.
- Your analytical mindset and active listening skills help you understand complex situations and find smart solutions.
Want to grow with us?
At DKV we offer you a varied job with growth opportunities (thanks to trainings, coaching, growth projects and internal mobility) and all this at a prime location in the heart of Brussels.
Besides a competitive gross salary, we offer an extensive standard package of extra-legal benefits such as:
- insurance package (hospitalization, ambulatory insurance, guaranteed income insurance, pension plan)
- a year-end premium, collective company premium
- meal and eco vouchers
- internet and homeworking allowance
Moreover, you can count on an attractive leave scheme (up to 31 days), flexible working hours and the possibility to work from home up to three days a week. This way of hybrid working guarantees you a good balance between work and your private life.
We are an equal opportunity employer. All aspects of employment are based solely on performance, competence, conduct, or business needs. If you require any support or access requirements, we encourage you to advise us at the time of your application so that we can make any reasonable adjustments needed to support you through your recruitment journey.
